Shipping policy
At MiniMag Studio, each product is made with care using your personal photos. Because every order is custom-made, please allow time for both production and shipping.
Processing Time
All orders are personalized and made to order.
- Processing time: 2–4 business days
During peak seasons or holidays, processing times may be slightly longer.
Shipping Time
Estimated delivery times after processing:
- Canada: 5–10 business days
- United States: 10–14 business days
- International: 11–20 business days
Please note that these are estimates and may vary depending on your location and local postal services.
Shipping Rates
Shipping costs are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (if available).
Please allow 24–48 hours for tracking updates to appear.
Delays
MiniMag Studio is not responsible for shipping delays caused by:
- Postal service disruptions
- Customs processing (for international orders)
- Weather or unforeseen circumstances
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, please contact us within 12 hours of placing your order.
Lost or Stolen Packages
If your package is marked as delivered but cannot be found, please contact your local carrier first.
If you still need help, feel free to reach out to us at:
Contact Us
If you have any questions about shipping, please contact us: